We will refund hemp purchases returned to Rocky River Hemp NC at purchaser’s expense for thirty days following purchase providing the sealed product package has not been opened, and the sealed shipping box has not been opened. Please email sam@rockyriverhemp.com for a RMA prior to returning any product for any reason.
Any Rocky River Hemp NC, Inc. hemp product (oils, salves, gummies, etc.) that has been opened is not returnable or refundable. As hemp products are personal use, we do not provide a warranty on their use.
No claims are made for health benefits for any of our hemp products. Use of our hemp products is determined by the purchaser. Any statements on packaged or the website have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.
If you believe that the Rocky River Hemp NC hemp product does not meet the quality guidelines or published product description, please let us know at sam@rockyriverhemp.com.
T-shirts, mugs, or other accessories are eligible for refund within thirty days following purchase. T-Shirts and mugs are eligible for refund if there is a manufacturing or printing defect. All refunds require a Return Material Authorization (RMA) prior to return. All refunds at shipped at the purchaser’s expense.
Please email sam@rockyriverhemp.com for a RMA prior to returning any product.
Need More Help?
Contact us at sam@rockyriverhemp.com for questions related to refunds and returns.
